Who sees your data

We will use the data you provide us, to provide you with the services we offer. Naturally, this means that the data is available to our employees and people/companies we partner with. Anyone who might access your data is bound by strict confidentiality agreements between Zazu and them.

Your data may be viewed by:

• Our employees
• Our partners & third party service providers
• Authorities in and outside of Zambia, if they specifically ask us
• Anyone you consent to share data with

Your rights

You have a right to access the personal data we hold about you, obtain a copy of it or ask us to modify part of it, transfer your data to a 3rd party or object to us processing your data. To do so please inform us by emailing hello@zazuafrica.com

General Principles

• In order to help us protect your personal information, it is important that you always keep your account information safe. Never share your user name, password, or other credentials with any person or third party. By providing your user name, password or other credentials to any person or third party (including an aggregation service) you authorise that person or third party to access your account.
• Zazu may interact with registered users of various social media platforms, including Facebook and Twitter. Please note that any content you post to such social media platforms (e.g., pictures, information or opinions), as well as any personal information that you otherwise make available to users (e.g., your profile), is subject to the applicable social media platform’s terms of use and privacy policy. We recommend that you review this information carefully in order to better understand your rights and obligations with regard to such content.
• We will not ask for more personal data than we need for the purposes for which we are collecting it.

• We will update our records when you inform us that your details have changed. You are therefore required to inform us of any changes to your personal information immediately they occur by emailing soft copies of your documents to hello@zazuafrica.com.
• We will continue to review and assess the quality of the personal data that we hold.
• We will ensure we have appropriate physical and technological security measures to protect your personal data regardless of where it is held.
• We will ensure that suitable safeguards are in place before personal data is transferred to our partners.
• Zazu will never initiate (unless otherwise stated for a specific product or service application), a request via email for your sensitive information (e.g., personal ID, password, user name or account number). In the event you receive an email asking for your sensitive information, you should be suspicious of such a request and promptly contact us to report the suspicious activity.